Do you need to schedule a Service Appointment or order supplies for your copier or printer?
In order to provide the best service possible, please provide us with the following information when you call or email:
- Equipment ID#
- Error code (if applicable)
- Your name and phone number
We have Supply Warehouses located in Fort St. John, Smithers and Terrace and can also source from Vancouver, Calgary and Toronto when required.
Our regular office hours are Monday through Friday 8:00am to 5:00pm.
Guaranteed Repair of Product and Replacement of Faulty Products
Ideal OS will provide a complete satisfaction warranty while equipment is under service contract. If we cannot repair your system in a reasonable time or to your satisfaction, it will be replaced with an equal or better product at no additional expense to you, the customer.